Crystal Waites

Crystal Waites accepts BlueCross BlueShield of North Carolina, Out-of-State BlueCard PPO, Cigna Healthcare/Evernorth, United Healthcare, United Healthcare/Optum, Prime Health, Oscar, and Centivo. Octave clients pay an average of $28 per session through insurance, and more than 95% pay less than $45 per session. Your exact cost depends on your plan’s copay or deductible. You can use the cost estimator to see what you would pay before your first session. If you would rather pay out of pocket, self-pay sessions in North Carolina are estimated at $185-195 per session.

Crystal Waites is a Licensed Mental Health Counselor (LMHC). Crystal is licensed to practice in North Carolina, Arizona, and Virginia, so clients located in any of those states can book sessions. Crystal’s North Carolina license number is 6638, and you can look it up through the state licensing board. Octave verifies every therapist’s license before they begin seeing clients, and licenses are kept current as a condition of practicing with Octave.

Crystal Waites has been practicing therapy for 19 years. Crystal’s education and training include MA - School Counseling, Eastern University. Over that time, Crystal has worked closely with BIPOC, Asian / Pacific Islander community, Black community, Geriatric clients, Parents, Veterans, First responders, Neurodivergence, Blended families, and Students. Octave therapists average more than a decade of experience, and Crystal is part of that group.

Crystal Waites works with BIPOC, Asian / Pacific Islander community, Black community, Geriatric clients, Parents, Veterans, First responders, Neurodivergence, Blended families, and Students and specializes in ADHD, Anger Issues, Animal Loss, Anxiety, Burnout, Caregiver Burnout, Cultural Issues/Racial Stress, Depression, Family Conflict, Grief, Life Transitions, Panic, Relationship Concerns, Sleep, and Stress. These are the areas where Crystal spends most of their clinical time. If the concern you want help with isn’t listed here, a Care Navigator can tell you whether Crystal is a good fit or match you with another Octave therapist who specializes in it.

Crystal Waites draws on Cognitive Behavioral Therapy for Insomnia (CBT-i), Emotionally Focused Therapy (EFT), Mindfulness-based Cognitive Therapy (MBCT), Motivational Interviewing, Solution-Focused, and Strengths-Based. In sessions, Crystal’s style is authentic, calming, empowering, and solution-oriented. In Crystal’s words: “You’ll be met with warmth, respect, and support as you rediscover your strengths and move toward an empowered version of yourself.”

Crystal Waites (she/her) offers therapy in English. Crystal identifies as Black/African American.

Crystal Waites offers online sessions over secure video, so you can meet from home or any private space. Crystal is licensed in North Carolina, Arizona, and Virginia, and you need to be located in one of those states at the time of each session. All you need is a device with a camera and a stable internet connection.

Your first session with Crystal Waites is a chance to talk through what brought you to therapy and what you want to work on. Crystal will ask about your background, your current concerns, and your goals, and together you will start shaping a plan for your sessions. It is also a chance to see whether Crystal’s style feels like a good fit for you. After their first session, 9 in 10 Octave clients say their therapy experience has been good or better.

Octave regularly asks clients to select a rating based on their experience about their provider about their therapy sessions. Providers are prohibited from soliciting reviews from their clients.

Only clients who have completed a session with this provider can leave a rating for them.