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Meet Your Care Navigation Team

At Octave, we believe finding the right therapist should feel simple and supportive. That is where our Care Navigation Team comes in. This clinically trained team serves as your personal guide to care, helping you connect with the right provider for your unique needs.

    Your Personal Guide to Care

    Our Care Navigation Team is made up of clinically trained professionals who serve as the hub of your Octave experience. From your first inquiry throughout your entire care journey at Octave, your Care Navigator is your dedicated point of contact, ensuring you feel informed, heard, and supported every step of the way.

    Care navigators are real humans, not a robot chat.

    89% of clients report a strong relationship with their Octave therapist

    How we support you

    Whether you reach out through live chat, email, our Care Navigators are here to help you.

    Your therapist match

    Match you with a therapist based on your needs, goals, and preferences

    Deeper clinical check-ins

    Conduct deeper clinical assessments when needed, including support for eating disorders, substance use, or safety concerns, to ensure you are connected with the right level of care

    Therapy options, explained

    Offer guidance and resources to help you understand therapy options and modalities that best support your wellbeing

    Rematching, when needed

    Support you through provider changes or rematching when needed, because care should always fit you

    Pointing you forward

    Find you the right Octave support team (like Billing, Referral, etc) if you aren’t sure where to begin

    Therapist matching

    With Octave’s meticulous pairing, 93% of our clients find the right therapist on their first match.

    Care navigation team

    Our team is paving the way for a new standard of mental health

    We are here for you. Whether you are just beginning your mental health journey or continuing it with a new provider, our Care Navigation Team is here to guide you toward the care and support that best fits your needs.
    Care navigation team